Promising initial response then REFUSED to respond to multiple attempts to communicate. EXTREMELY unprofessional and unreliable. We had a broken fridge icemaker, and I wasn't happy with the first company's assessment that the only fix was a complete replacement. ...Read more
Warranty Repair Review
Go far does not answer their phone you have to leave a message also they don't call you back you get stuck with them if you have a warranty under Sears. The girl that did call back one time and left a voicemail does not know anything she's sitting there answer the phone relating the message his supervisor and waiting on them to call back and then she calls back once!! Go far appliance is awful!!
My warranty company had me use Gofar Appliance Repair to come and repair my ice maker. The company would only make a appointment at 7:30 am. I told them that the ice maker had stopped making ice and was also constantly leaking water into my refrigerator. The tech came...Read more
this really gives service repair companies a bad name. I just asked Sears to send a different company out since I've had the pleasure of dealing with thesr folks. a technician originally showed up on February 1 and explained to me that the part was “indigenious" to my...Read more
Gofar Appliance Repair, also known as Houston Appliance Repair ruined my refrigerator and refused to come back and fix it. We had a $250 repair that needed to be made and had them come out to fix it. The person who came out did not know what he was doing, cut some...Read more
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